Refund Policy
1. Digital Software Purchase
IntradayPilot is a digital software/service. Access, features, usage limits and any included services are determined by the offer displayed on the checkout page and the applicable account terms.
2. Refund Eligibility
Refund eligibility depends on the refund terms displayed at the time of purchase. If a specific refund window or condition is offered at checkout, refund requests must be submitted within that period and satisfy the stated conditions.
3. Access or Technical Problems
If payment is successful but access is not delivered correctly, or a material technical issue prevents access to the purchased service, contact support with your order details. We will verify the transaction and work to resolve the issue or provide the remedy required by the applicable purchase terms.
4. Duplicate or Failed Transactions
If you believe you were charged more than once for the same purchase, contact support with the transaction details so the payment can be reviewed.
5. Refund Request
Send the order ID, registered email address and a brief description of the issue to support@websolutions.net.in. Please include your order ID, registered email address and relevant transaction details when contacting support.
6. Contact
Support email: support@websolutions.net.in